Troubleshoot performance problems – “Windows System Issues”


Windows System Issues

When you troubleshoot performance problems, you will need to identify the cause of the problem, categorize it, and take appropriate actions.

Windows System Issues

General issues :

  • For boot process issues, use standard Safe Mode and boot-process troubleshooting techniques.
  • Viruses can cause a variety of general system problems. Install or update the user’s virus software and perform a complete virus scan.
  • If the problem occurs when a specific application runs, use Task Manager to terminate the application and then troubleshoot its installation and configuration.

Memory issues :

An application or service might be leaking memory, which means that it is not releasing previously allocated memory back to the system after use.

  • Use Task Manager to see which applications are using memory. Have the user reboot and run for a period of time, then check again to confirm.
  • Use the System Configuration utility to disable problem applications at startup.
  • Use system monitoring techniques to check the overall memory performance.

Disk issues :

Low disk space can slow system performance. If there is less than 100 MB of free disk space:

  • Delete temporary Internet files in the Internet Explorer cache.
  • Empty the C:\Temp and C:\Tmp directories.
  • Search for and delete .chk files.
  • Run the Disk Defragmenter, Disk Cleanup, and Check Disk utilities.
  • Reduce the size of the Recycle Bin.
  • Reduce the amount of space allocated for virtual memory.
  • Upgrade the hard disk, if possible.

It is actually preferable to keep at least 50 percent of the hard drive available, when possible.

CPU issues :

Use Task Manager to identify processes that dominate the available CPU usage. Use Services to disable any unnecessary processes at startup.

                                            ———————- Thanks everyone


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