Windows System Issues
When you troubleshoot performance problems, you will need to identify the cause of the problem, categorize it, and take appropriate actions.
General issues :
- For boot process issues, use standard Safe Mode and boot-process troubleshooting techniques.
- Viruses can cause a variety of general system problems. Install or update the user’s virus software and perform a complete virus scan.
- If the problem occurs when a speciﬁc application runs, use Task Manager to terminate the application and then troubleshoot its installation and conﬁguration.
Memory issues :
An application or service might be leaking memory, which means that it is not releasing previously allocated memory back to the system after use.
- Use Task Manager to see which applications are using memory. Have the user reboot and run for a period of time, then check again to conﬁrm.
- Use the System Conﬁguration utility to disable problem applications at startup.
- Use system monitoring techniques to check the overall memory performance.
Disk issues :
Low disk space can slow system performance. If there is less than 100 MB of free disk space:
- Delete temporary Internet ﬁles in the Internet Explorer cache.
- Empty the C:\Temp and C:\Tmp directories.
- Search for and delete .chk ﬁles.
- Run the Disk Defragmenter, Disk Cleanup, and Check Disk utilities.
- Reduce the size of the Recycle Bin.
- Reduce the amount of space allocated for virtual memory.
- Upgrade the hard disk, if possible.
It is actually preferable to keep at least 50 percent of the hard drive available, when possible.
CPU issues :
Use Task Manager to identify processes that dominate the available CPU usage. Use Services to disable any unnecessary processes at startup.
———————- Thanks everyone